Privacy Policy

1. Introduction

WallPro Systems Ltd. ("WallPro", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at wallpro.ca (the "Site"), use our services, or communicate with us.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Sign up for our newsletter
• Submit a job application
• Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Device information (e.g., operating system, screen resolution)
• Pages visited, time spent on pages, and referring URLs
• Usage patterns and interactions with our Site

We collect this information using cookies and similar tracking technologies. For more details, see our Cookie notice below.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes or proposals
• To process and manage project contracts and installations
• To communicate with you about our services, updates, and promotions
• To improve our website, products, and services
• To comply with legal obligations and protect our rights
• To analyze usage trends and optimize user experience

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors and service providers who assist us in operating our business (e.g., hosting providers, analytics services, CRM systems).
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us recognize your browser and capture certain information.

Types of cookies we use:

• Essential cookies: Necessary for the Site to function properly.
• Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Functional cookies: Enable enhanced functionality and personalization.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing activities
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: